Unlike the previous games of the series that usually follow the original Dragon Ball story, Xenoverse features an entirely new story, featuring the player’s custom character. The 2014 V-Jump #7 issue, in which the game was announced, draws attention to a mysterious figure watching the first battle between Goku and Vegeta from the shadows. With red hair, a scouter, and the Capsule Corporation logo on his sleeve, this character’s identity was not clear. However, it was later revealed that this character is in fact a newly created character, confirming character creation feature. Another returning character is Time Patrol Trunks from Dragon Ball Online, who helps the player. Two new areas are also showcased: a completely new area named the Time Vault, and the other being a high-tech city with what appears to be a Time Machine landed on it.
The story is revealed to focus on two villains named Towa and Mira manipulating history and Time Patrol Trunks who is set to stop them. Trunks asks Shenron to send him a hero (the player being the hero) who would help him restore the timeline.The story borrows elements from the previous game, Dragon Ball Online, including Towa and Mira manipulating time, and Time Patrol Trunks trying to restore the timeline with the player’s help.